We collect several types of information to provide and improve our service:

• Personal Information: Name, email address, payment details, and contact information when you register or subscribe
• Usage Data: Information about how you use our service, including channels watched, viewing duration, and device information
• Device Information: IP address, device type, operating system, browser type, and other technical identifiers
• Payment Information: Billing details and transaction history processed through secure payment gateways
• Communication Data: Records of your communications with our support team

We use the collected information for various purposes:

• To provide, maintain, and improve our IPTV service
• To process transactions and manage subscriptions
• To communicate with you about your account and service updates
• To provide customer support and respond to inquiries
• To monitor and analyze usage patterns to improve service quality
• To detect, prevent, and address technical issues and security incidents
• To comply with legal obligations and enforce our Terms of Service

We may share your information in the following circumstances:

• Service Providers: With third-party companies who perform services on our behalf (payment processing, hosting, customer support)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of company assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Secure payment processing through PCI-compliant gateways
• Regular security assessments and vulnerability testing
• Restricted access to personal information by authorized personnel only

Despite these measures, no internet transmission is completely secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

We retain your information only as long as necessary:

• Account information: Retained while your account is active
• Payment records: Retained for 7 years to comply with financial regulations
• Usage data: Retained for 12 months to improve service quality
• Support communications: Retained for 3 years for reference

After the retention period, information is securely deleted or anonymized.

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Receive your information in a portable format
• Objection: Restrict or object to certain processing activities

To exercise these rights, please contact us using the information below.

We use cookies and similar tracking technologies:

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Collect information about how you use our service
• Functional Cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings, but disabling certain cookies may affect service functionality.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by data protection authorities
• Compliance with recognized international frameworks

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information. Parents can contact us regarding their child's information.

We may update this Privacy Policy from time to time. The revised version will be indicated by an updated "Revised" date. We encourage you to review this policy periodically for any changes. Your continued use of our service after any changes constitutes acceptance of those changes.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: [email protected]
• WhatsApp & Telegram: +1 6469938925

Please include "Privacy Inquiry" in your email subject line for faster processing.