IPTV Support Center

Common Issues & Solutions
Buffering Issues
If you're experiencing constant buffering:
  1. Check your internet speed (minimum 25Mbps recommended)
  2. Restart your router and device
  3. Use wired Ethernet instead of WiFi
  4. Clear cache on your IPTV app
  5. Reduce video quality in settings
Connection Problems
Can't connect to the service?
  1. Verify your internet connection
  2. Check subscription status
  3. Update your IPTV application
  4. Try using a VPN
  5. Re-enter login credentials
No Sound or Video
If you get picture but no sound:
  1. Check device volume settings
  2. Try a different channel
  3. Change audio track in settings
  4. Switch video decoder
  5. Reinstall the IPTV app
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