Privacy Policy

At Softvintech, we are dedicated to safeguarding the privacy and confidentiality of our valued users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or utilize our services. By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit our website or use our services, we may collect various types of personally identifiable information, including but not limited to:

Contact Information: We may collect your name, email address, phone number, and other relevant contact details you provide during the registration process or when contacting us for support.
Payment Information: To process transactions and fulfill your orders, we may collect payment details such as credit card information or other payment method details necessary for secure payment processing.
Usage Information: We gather information about your interactions with our website and services, including your IP address, device information, browser type, pages visited, and other usage data. This helps us analyze and optimize our website’s performance, enhance your experience, and improve our services.
Communication Data: We may collect and store any communication you have with us, including emails, chat logs, or other forms of correspondence. This enables us to provide efficient customer support and address any inquiries or concerns you may have.

How We Use Your Information

We utilize the information we collect for the following purposes:

Service Provision: We use your information to deliver and improve our IPTV services, ensuring a seamless and personalized experience tailored to your preferences.
Customer Support: Your contact information allows us to respond to your inquiries, provide technical assistance, and address any issues you may encounter while using our services.
Payment Processing: We rely on your payment information to process transactions securely and fulfill your orders for our services.
Marketing and Communication: With your consent, we may use your contact information to send you promotional emails, newsletters, or other communications to keep you informed about our latest offers, updates, and relevant news. You have the option to opt-out of these communications at any time.
Legal Compliance: We may use and disclose your personal information as required by law or in response to legal requests, such as court orders or government regulations.

Data Security

We prioritize the security of your personal information and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Third-Party Disclosure

We value your privacy and do not sell, trade, or transfer your personally identifiable information to third parties without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential and adhere to applicable privacy laws.

Cookies and Tracking Technologies

We may utilize cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about how you interact with our website. Cookies are small text files stored on your device that help us recognize you and provide personalized features. You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly without them.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates or amendments.

Contact Us

f you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us at [email protected]. Our dedicated team is here to assist you and address any privacy-related matters.

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